Sure, anyone can say they walk dogs — but it takes more than a love of pooches to be a qualified dog walker.
When you’re entrusting the well-being of your pup with someone else, you want the best for them. That’s why it’s so important to make sure a dog walker is trained, reputable, reliable and prepared for emergencies (because you simply never know).
We’ve developed a list of 10 essential questions every pet paw-rent should ask a prospective dog walker. Peace of mind, here you come!
Are you licensed, bonded and insured?
A true pet care professional prioritizes the safety and security of their clients and their pets. If they run a legitimate business, they should be licensed, bonded and insured. Don’t be afraid to ask to see those details or proof of coverage.
Though not required, membership in associations like Pet Sitters International or the National Association of Professional Pet Sitters demonstrates they treat their business as a profession, not just a hobby.
What kind of training did you undergo?
Training is more than simply clipping on a leash and heading out the door!
Ideally, you want a walker experienced in canine behavior and body language, who can manage any issues that arise and keep everything firmly under control. They should also know how to work with different breeds and ages.
For example, the Pet Waggin’ team goes through extensive training during onboarding, along with ongoing education to ensure we stay up-to-date on best practices and new techniques.
Where will you walk my dog and for how long?
Leisurely stroll around the block? Longer adventure on a hiking trail or at an off-leash park?
It’s great to know where the walker will take your pooch, how long the walk is and any travel time. It may boil down to the type of service(s) they offer, but it’s important to clarify details up front, including:
If travel time is required, how long is the actual walk?
Is your dog transported via vehicle? If so, how are they secured?
Any preferences, like whether you’d prefer structured walks vs. trips to an off-leash park or want to stay within a certain radius.
Who will be walking my dog?
Some dogs prefer familiarity, feeling anxious with strangers or stressed out with any changes to their routine.
A walker may be the sole proprietor of their business or work within a team. If there’s a team on rotation, ask how the employees are selected and trained.
Remember: Your dog walker will not only be caring for your furry BFF, but will also likely have access to your home. A meet-and-greet is a great way for you and your pup can get to know them to see if they’re a good match.
How many dogs do you walk at once?
Maybe your pooch is a social butterfly who thrives in a group setting. Or maybe they need a little more focused attention. Whatever your preference, make sure you ask this question of a dog walker so you can make an informed decision.
Walking multiple dogs requires skill and expertise to keep everyone safe. Each added pup increases the risk of conflict, injury or distraction, which you definitely don’t want! Some areas even regulate how many dogs can be walked together.
You know your dog best. If a solo walk is the better option for them, look for a walker that can meet their requirements for a happier experience.
What kind of leash / equipment will you use?
A sturdy, adjustable leash is a must for keeping your pup safe and secure during walks.
Retractable leashes? Not so much. They give dogs too much room to roam, can be ripped from a walker’s hand and their thin cords have caused some truly nasty injuries.
See our favorite dog-walking equipment for a breakdown of our faves and what to avoid. That’s not to say a walker needs to follow this list, but they should always use equipment that keeps your dog safe — and meets your approval.
How do you deal with unwanted or unruly behavior?
Steer clear of anyone who uses negative or aversive forms of punishment like choke or shock collars or physical violence.
We’re huge proponents of positive reinforcement training. The American Veterinary Society of Animal Behavior also recommends it, stating, “Reward-based learning offers the most advantages and least harm to the learner’s welfare.”
If a potential dog walker uses harsh punishments, keep looking for another.
How do you communicate?
Keeping an open line of communication is a must when it comes to trusting someone with your fur baby.
You shouldn’t have to wonder how the walk went or if your pup got the exercise and care they needed that day.
Many professional dog walkers, including us, send updates, photos or even GPS-tracked walks so you can stay connected to your pal even when you’re not there.
What happens in the event of inclement weather?
Your dog needs exercise and a potty break no matter the weather — but what happens when it’s pouring rain or dangerously cold or hot?
A true professional will have a clear inclement weather policy in place. Ask questions like:
Do walks still happen in bad weather? If so, are they shortened or adjusted?
What safety precautions are taken? (e.g., protective gear, paw care for ice or hot pavement)
Are cancellations allowed? If walks are skipped due to extreme conditions, will you get a refund or reschedule?
A question about weather may seem minor in the grand scheme of things, but knowing the plan in case of bad conditions is a smart move.
What is your cancellation policy?
Life is unpredictable, so it’s crucial to know the cancellation terms for both you and your dog walker.
Ask what happens if you need to cancel and if there is a cut-off time before a scheduled walk to avoid additional charges. Ditto for the walker — do they have a back-up person in place or will you be scrambling to find someone? Are different policies in place for holidays?
Clarifying these details before an issue arises can save you stress later.
Asking the right questions is just the start of finding the perfect dog walker. Do your research, read reviews and ask for references. If something feels off or they don’t answer your questions appropriately, ulti-mutt-ly trust your instincts.
Happy searching!
Looking for a dog walker in Long Beach, California or surrounding areas? Book your service with the best darn pet care company in town! (That’s us!)